Q Link Wireless Customer Service Contacts
Q Link Wireless is a mobile virtual network operator in the U.S. that provides affordable phone plans and free phones through government programs like the Lifeline Assistance Program.
- How to Contact Q Link Wireless
- Q Link Customer Service Rating
- How to Log in to Q Link Wireless
- Q Link Wireless Customer Service Response Times
- How to Resolve Issues with Q Link Wireless
- Q Link Wireless Social Media Contacts
- Q Link Wireless Executive Contacts
- Q Link Wireless Loyalty Program
- What personal information does Q Link Wireless collect under its privacy policy?
- Can Q Link Wireless share my personal information with third parties?
- What is the minimum age requirement for using Q Link Wireless services?
- What should I do if I need to cancel my Q Link Wireless service?
- What is Q Link Wireless’ policy on refunds?
How to Contact Q Link Wireless
| Contact Method | Details |
|---|---|
| QLink Phone Support | (855) 754-6543 |
| Fax | (855) 837-5465 |
| Email Support | support@qlinkwireless.com |
| Website | qlinkwireless.com |
| Mailing Address | 4997 SW 74th Court, Miami, FL 33155 |
Q Link Customer Service Rating
Q Link Wireless has a ⭐⭐⭐☆☆ (3/5) customer responsiveness rating. Customer service quality can vary based on how you contact them and the type of issue you are facing.
How to Log in to Q Link Wireless
To access your Q Link Wireless account, follow these steps:
- Visit the Login Page: Go to QLinkWireless.com Login.
- Enter Your Credentials: Provide your registered email and password.
- Click ‘Login’: Access your account dashboard for services, plan details, and updates.
- Forgot Password? Use the Forgot Password option to reset it if needed.
If you have trouble logging in, check the Q Link Wireless Help Center for assistance.
Q Link Wireless Customer Service Response Times
| Support Type | Response Time |
| Phone Support | 10 to 30 minutes, depending on call volume. |
| Email Support | 24 to 48 hours, depending on inquiry volume. |
| Live Chat | A few minutes, depending on demand. |
| Social Media Support | Usually within a few hours, but may take longer during peak times. |
| Help Center/FAQ | Immediate access to basic answers; complex inquiries may take up to 48 hours. |
For faster responses, try calling first or using live chat.
How to Resolve Issues with Q Link Wireless
If you have problems with your service, try these steps:
- Check the Q Link Wireless Help Center for quick solutions.
- Call or email customer support if you need further help.
- Use social media channels to reach out for assistance.
- Escalate to an executive contact if the issue remains unresolved.
For general tips on dealing with customer service, check this guide.
Q Link Wireless Social Media Contacts
| Platform | Link |
| Q Link Wireless Facebook | |
| X (Twitter) | Q Link Wireless Twitter |
| Q Link Wireless LinkedIn | |
| Q Link Wireless Instagram | |
| TikTok | Q Link Wireless TikTok |
| YouTube | Q Link Wireless YouTube |
Q Link Wireless Executive Contacts
If your issue is not resolved through regular customer service, you can contact Q Link Wireless executives:
| Position | Name | |
| Chief Operating Officer | Farhan Ali | farhan.ali@qlinkwireless.com |
| Head of Customer Service | Martin Rogers | martin.rogers@qlinkwireless.com |
| Chief Executive | Issa Askar | issa.askar@qlinkwireless.com |
For further assistance, check their LinkedIn profiles.
Q Link Wireless Loyalty Program
Q Link Wireless does not currently offer a loyalty program.
This guide provides all the details you need to contact and resolve issues with Q Link Wireless. Use the contact details and strategies listed above to get help quickly and efficiently.
What personal information does Q Link Wireless collect under its privacy policy?
Q Link Wireless (Privacy Policy) collects personal information such as your name, address, phone number, email, Social Security Number, and usage details to comply with government program requirements and improve services.
Can Q Link Wireless share my personal information with third parties?
Yes, Q Link Wireless may share your information with government agencies, service providers, and business partners for identity verification, service improvements, and legal compliance. However, they do not sell personal data for marketing purposes.
What is the minimum age requirement for using Q Link Wireless services?
You must be at least 18 years old or the legal age of majority in your state to qualify for Q Link Wireless services.
What should I do if I need to cancel my Q Link Wireless service?
To cancel your service, contact QLinkWireless.com customer support via phone or email. You may also log into your account and request cancellation.
What is Q Link Wireless’ policy on refunds?
Q Link Wireless does not offer refunds on service charges, top-ups, or government-subsidized plans. However, if you purchased a device, you may be eligible for a replacement under their warranty policy.