Allegiant Airline Customer Service Contacts
Allegiant Air, an American low-cost airline that operates scheduled and charter flights, is a convenient option for many travelers. Here’s how you can reach their customer service:
Contact Information
- Main: (702) 851-7300
- Customer Service & Reservations: 1-702-505-8888 – tel:17025058888
- Website: allegiantair.com
- Contact Us Page: https://www.allegiantair.com/contactus
- Customer Support: https://www.allegiantair.com/customer-request-assistance
- Frequently Asked Questions (FAQ): https://www.allegiantair.com/help
- Lost & Found: https://www.allegiantair.com/lost-and-found
- Customer Care Email Submission: Submit a Request – https://www.allegiantair.com/customer-request-assistance
Important Notes
- Allegiant gets more than its fair share of complaints.
- They are known to sometimes refuse refunds.
- The airline also tends to impose extra fees.
- Allegiant Responsiveness rating 2/5.
- The Elliott Responsiveness Rating scores companies based on how responsive they are to customers.
Problem Resolution
If you have a problem with Allegiant, here are some steps you can take:
- Consult the Troubleshooting Guide: How to solve a customer service problem
- Contact Executives: Reach out to the individuals listed below.
- Seek Advocacy Help: Contact a consumer advocacy group for assistance.
- Manage Travel (Refunds & Cancellations)
- Baggage Policy
- Travel Alerts
Executive Contacts
| Name | Title | Phone | |
|---|---|---|---|
| Michael Sullivan | Vice President, Customer Experience | michael.sullivan@allegiantair.com | (702) 963-9102 |
| Scott DeAngelo | Executive Vice President, Chief Marketing Officer | scott.deangelo@allegiantair.com | (702) 830-8791 |
| Drew Wells | Chief Revenue Officer, Senior VP of Revenue Planning | drew.wells@allegiantair.com | (702) 830-8152 |
| Gregory Clark Anderson | Chief Executive Officer | gregory.anderson@allegiantair.com | (702) 830-8520 |
Additional Information
- Mailing Address: 1201 N. Town Center Drive, Las Vegas, NV 89144
Social Media:
Tips for Contacting Executives
Before reaching out to an executive, review these strategies for resolving a customer complaint.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Frequently Asked Questions (FAQ)
How can I contact Allegiant customer service?
You can contact them by phone at 1-702-505-8888, through their [Contact Us page], or by submitting a request for assistance online: Customer Support
What are Allegiant customer service operating hours?
Allegiant’s customer service is available daily from 4:00 AM to 9:00 PM Pacific Time.
Can I cancel my booking?
Yes, you can cancel your booking online through the Manage Travel section of the Allegiant website. Please note that a cancellation fee may apply.
How can I get a refund from Allegiant?
Depending on the reason for your refund request, you may be eligible for a full or partial refund. You can submit a refund request online through the Customer Support – customer-request-assistance page.
How do I check in for my flight?
You can check in for your flight online through the Allegiant website or mobile app, or in person at the airport. Online check-in is available starting 24 hours before your scheduled departure.
How do I change or cancel my flight?
You can change or cancel your flight online through the Manage Travel section of the Allegiant website. Fees may apply depending on the type of change you make and when you make it.
What are Allegiant’s policies for traveling with pets?
Allegiant allows small dogs and cats to travel in the cabin with you for an additional fee. You must call reservations at 702-505-8888 to add your pet to your booking. Please note that there are some restrictions on breeds and destinations.