AirTalk Wireless Customer Service Contacts

AirTalk Wireless is a telecommunications provider offering services under government assistance programs like Lifeline and the Affordable Connectivity Program (ACP). If you need assistance—whether it’s about your application, device, billing, or technical issues—this guide outlines all the official methods to contact AirTalk Wireless.

Phone Support

AirTalk Wireless provides two primary customer service numbers:

• +1 (206) 445-7825
• +1 (855) 924-7825

These lines are available during the following hours:

• Monday to Friday: 8:00 a.m. – 8:00 p.m. Central Standard Time (CST)
• Saturday: 10:00 a.m. – 7:00 p.m. CST

For immediate assistance, especially with issues like lost or stolen devices, billing inquiries, or technical problems, calling is recommended.

Online Contact Form

If you prefer to reach out online, AirTalk Wireless offers a contact form on their website. To use it:

1. Visit the Contact Us page.
2. Fill in the required fields, including:
   • Full Name
   • Email Address
   • Phone Number
   • Date of Birth
   • Social Security Number (SSN)
   • Enrollment ID
   • Reason for Contact
   • Your Question or Message
3. Complete the CAPTCHA verification.
4. Click “Submit” to send your inquiry.

Providing detailed information will help the support team address your concerns more efficiently.

Live Chat Support

For real-time assistance, AirTalk Wireless offers a live chat feature:

• Availability: Monday to Friday, 8:00 a.m. – 8:00 p.m. CST

To access live chat:

1. Navigate to the Contact Us page.
2. Click on the “Chat Now” option to initiate a conversation with a support representative.

Social Media Channels

AirTalk Wireless maintains a presence on several social media platforms, which can be useful for updates and general inquiries:

• Facebook: AirTalk Wireless
• Instagram: AirTalk Wireless
• YouTube: AirTalk Wireless

While these platforms are primarily for informational purposes, you may also reach out with questions or concerns.

Physical Store Locations

If you prefer in-person assistance, AirTalk Wireless has several retail locations also get airtalk wireless customer service phone number following:

1. AirVoice Retail Store at HongKong City Mall
   • Address: 11205 Bellaire Blvd, Houston, TX 77072
   • Phone: (832) 490-5451
2. AirVoice Retail Store
   • Address: 11750 Bellaire Blvd, Houston, TX 77072
   • Phone: (346) 229-7090
3. AirVoice Retail Store at Teletron Luxury Lifestyle
   • Address: 16055 Brookhurst St, Suite #F, Fountain Valley, CA 92708
   • Phone: (714) 310-9282

For additional locations, refer to the Store Locator on their website.

FAQs: AirTalk Wireless

1. What is the Lifeline Program, and how can I qualify for a free government phone?

The Lifeline program is a federal initiative that provides discounted or free phone services to eligible low-income consumers. To qualify, you must participate in certain government assistance programs such as SNAP, Medicaid, or SSI. AirTalk Wireless offers eligible individuals a free smartphone and monthly service through this program.

2. Which free government phones are available through AirTalk Wireless?

AirTalk Wireless provides eligible customers with free 4G/5G LTE smartphones from reputable brands like Apple, Samsung, Motorola, and LG. The availability of specific models may vary based on inventory.

3. Does AirTalk Wireless offer international calling?

Yes, AirTalk Wireless offers free unlimited international calling to over 80 countries, allowing you to stay connected with friends and family abroad without additional charges.

4. How long does it take to receive my device after ordering?

Once your order is complete, you can expect to receive your device within 7–10 business days. To check the status of your application or order, visit the Check Status page.

5. Can I keep my current phone and number when switching to AirTalk Wireless?

Yes, you can bring your own device and port your existing phone number to AirTalk Wireless. Before initiating the transfer, ensure your current device is compatible and have your account information from your previous carrier ready.

6. What should I do if my AirTalk Wireless phone is lost or stolen?

If your device is lost or stolen, immediately contact AirTalk Wireless customer support at +1 (206) 445-7825 or +1 (855) 924-7825 to report the issue. You can also fill out the contact form on the Contact Us page.

7. How can I prevent unauthorized transfers of my AirTalk Wireless number?

To safeguard against unauthorized number transfers, regularly monitor your account activity and promptly report any suspicious behavior to AirTalk Wireless customer support. For detailed guidance, refer to the How to Prevent Unauthorized Transfer Out

8. What are the customer service hours for AirTalk Wireless?

AirTalk Wireless customer service is available during the following hours:

• Monday to Friday: 8:00 a.m. – 8:00 p.m. Central Standard Time (CST)
• Saturday: 10:00 a.m. – 7:00 p.m. CST

For assistance, call +1 (206) 445-7825 or +1 (855) 924-7825.