Air Tahiti Nui Customer Service Contacts
Air Tahiti Nui is a French airline headquartered in Papeete, Tahiti. It operates flights from Faa’a International Airport, serving both domestic and international destinations.
- How to Contact Air Tahiti Nui
- Air Tahiti Nui Responsiveness Rating
- How Well Does Air Tahiti Nui Handle Complaints?
- How to Resolve an Issue with Air Tahiti Nui
- Reporting Incorrect Contact Information
- Mailing Address
- Social Media Channels
- Air Tahiti Nui Executive Customer Service Contacts
- Tips Before Contacting an Executive
- Table summarizing the important contact information for Air Tahiti Nui
- FAQs: Air Tahiti Nui Customer Services Contact
How to Contact Air Tahiti Nui
Main Phone: +689-40-46-03-03
Email: customerservice@airtahitinui-usa.com
Website: airtahitinui.com/us-en
Air Tahiti Nui Responsiveness Rating
The Elliott Responsiveness Rating evaluates how well companies respond to customer issues. To see the best and worst-rated airlines, check out our Red List and Green List.
How Well Does Air Tahiti Nui Handle Complaints?
Air Tahiti Nui generally resolves customer complaints in a satisfactory manner.
How to Resolve an Issue with Air Tahiti Nui
- Follow this customer service resolution guide for best results.
- Contact an executive representative from the list below if needed.
- If you still need help, reach out to our advocacy team.
Reporting Incorrect Contact Information
If any of the phone numbers or emails listed below are incorrect, please report it to us here.
Mailing Address
BP 1673, Papeete, Tahiti, French Polynesia 98713
Social Media Channels
Air Tahiti Nui Executive Customer Service Contacts
| Position | Name | |
|---|---|---|
| Senior Executive Vice President, The Americas | Nicholas Panza | NPanza@airtahitinui.pf |
| President and CEO | Michel Monvoisin | mmonvoisin@airtahitinui.pf |
Tips Before Contacting an Executive
Check out our expert strategies for resolving customer complaints before reaching out to an executive at Air Tahiti Nui.
Table summarizing the important contact information for Air Tahiti Nui
| Contact Method | Details |
|---|---|
| Main Phone | +689 40-46-03-03 |
| Toll-Free (USA) | (877) 824-4846 |
| Baggage Service | (310) 258-9913 ext. 25 |
| Customer Service Email | customerservice@airtahitinui-usa.com |
| Website | Air Tahiti Nui Official Website |
| Contact Form | Contact Us Page |
| Air Tahiti Nui on Facebook | |
| Air Tahiti Nui on Instagram | |
| Air Tahiti Nui on LinkedIn | |
| YouTube | Air Tahiti Nui on YouTube |
For more detailed information, including office locations and additional contact methods, please visit Air Tahiti Nui’s Find Us page.
FAQs: Air Tahiti Nui Customer Services Contact
1. How can I contact Air Tahiti Nui customer service?
You can reach Air Tahiti Nui’s customer service through the following methods:
Phone: For U.S. customer relations, call 1-800-323-4444.
Email: While specific email addresses aren’t publicly listed, you can use the Contact Form on their website for inquiries.
Social Media: Connect with Air Tahiti Nui on Facebook, Twitter, YouTube, LinkedIn, and Instagram for updates and support.
2. What are the United States customer relations contact details for Air Tahiti Nui?
For U.S. customer relations, you can contact Air Tahiti Nui via:
Phone: 1-800-323-4444
Email: Use the Contact Form on their website.
3. Who owns Air Tahiti Nui?
Air Tahiti Nui is owned by a consortium of shareholders, including:
Air France-KLM Group: A major European airline group.
Société Polynésienne de Transport Aérien (SPTA): A subsidiary of the French Polynesian government.
Other Private and Public Entities: Various investors, including the French Polynesian government.
4. What are Air Tahiti Nui’s customer service operating hours?
Specific operating hours aren’t publicly listed. It’s recommended to contact customer service via phone or the Contact Form during standard business hours for assistance.
5. Can I get a refund?
Yes, you can request a refund under certain conditions:
Cancellation Within 24 Hours: You can cancel your reservation without penalty within 24 hours of booking, provided the reservation was made at least 7 days before the flight’s departure. Refunds are processed within 7 days for credit card payments and within 20 days for cash or check payments.
Flight Cancellations or Significant Changes: If Air Tahiti Nui cancels your flight or makes significant changes to your itinerary, you’re entitled to a full refund, including taxes and fees.
Voluntary Refunds: If you choose to cancel your ticket voluntarily, refunds are subject to the fare rules of your ticket.
For detailed information on refunds, visit Air Tahiti Nui’s Terms of Sales page.