Air Arabia Customer Services Contact
- Air Arabia Customer Service Contacts
- FAQs: Air Arabia Customer Service Contacts
- Does Air Arabia have an online contact form?
- How can I contact Air Arabia customer service?
- When can I contact Air Arabia customer service?
- Does Air Arabia have a WhatsApp support service?
- How do I book a flight with Air Arabia?
- How do I check in for my Air Arabia flight?
- What is Air Arabia’s baggage policy?
- How do I change or cancel my Air Arabia booking?
- What should I do if my baggage is lost or damaged?
- Does Air Arabia offer special assistance for passengers with disabilities?
- What in-flight services are offered by Air Arabia?
- How can I join the Air Rewards loyalty program?
Air Arabia Customer Service Contacts
Air Arabia is a budget-friendly airline based in the United Arab Emirates, providing affordable flights to destinations in the Middle East, North Africa, Asia, and Europe.
How to Contact Air Arabia
Phone: +971-600-508-001
Email: customerrelations@airarabia.com
Website: https://www.airarabia.com
Air Arabia Responsiveness Rating
Rating: 3/5
Important Information About Air Arabia
Air Arabia generally resolves customer complaints in a satisfactory manner.
How to Resolve Issues with Air Arabia
Check out this guide on solving customer service problems to resolve your issue. You may also contact Air Arabia executives using the details below.
Report Incorrect Information
If any email addresses or phone numbers are incorrect, please report them directly to Air Arabia through their official contact page.
Air Arabia Mailing Address
Air Arabia Head Office, Building A1, Next to Cargo Entrance,
Sharjah International Airport,
United Arab Emirates
Air Arabia Social Media
Follow Air Arabia on Facebook and X (formerly Twitter).
Executive Customer Service Contacts
Chief Executive: Adel A Ali
Building A1, Next to Cargo Entrance,
Sharjah International Airport,
United Arab Emirates
Email: adel.ali@airarabia.com
FAQs: Air Arabia Customer Service Contacts
Does Air Arabia have an online contact form?
Yes, Air Arabia provides an online contact form on their website. You can access it here.
How can I contact Air Arabia customer service?
You can contact Air Arabia’s customer service through their Contact Us page, which includes options like email, phone numbers, and an online contact form.
When can I contact Air Arabia customer service?
Air Arabia’s customer service is available during their operating hours, which are typically from 9:00 AM to 6:00 PM Gulf Standard Time (GST), Sunday to Thursday. However, it’s best to check their website or contact them directly for the most accurate information.
Does Air Arabia have a WhatsApp support service?
Currently, Air Arabia does not offer customer support through WhatsApp. For assistance, please use the contact methods provided on their Contact Us page.
How do I book a flight with Air Arabia?
To book a flight, visit Air Arabia’s Booking page, enter your travel details, select your flight, and follow the prompts to complete your booking.
How do I check in for my Air Arabia flight?
Air Arabia offers online check-in starting 48 hours before departure. You can access it here. At the airport, check-in counters open 3 hours prior and close 1 hour before departure.
What is Air Arabia’s baggage policy?
Air Arabia’s baggage policy varies by fare type. For example, the Basic fare includes 10 kg of hand baggage, while the Value fare includes 10 kg of hand baggage and allows for 20/30 kg of checked baggage. For detailed information, visit their Fare Types page.
How do I change or cancel my Air Arabia booking?
To modify or cancel your booking, visit the Manage Booking section on their website. Enter your booking reference and last name to access your reservation and make changes.
What should I do if my baggage is lost or damaged?
If your baggage is lost or damaged, report the issue immediately to Air Arabia’s ground staff at the airport. They will assist you in filing a report and guide you through the next steps.
Does Air Arabia offer special assistance for passengers with disabilities?
Yes, Air Arabia provides special assistance for passengers with disabilities. It’s recommended to inform them at least 48 hours before your flight. More details are available on their Special Assistance page.
What in-flight services are offered by Air Arabia?
Air Arabia offers various in-flight services, including onboard catering options available for purchase. For more details, visit their In-Flight Services page.
How can I join the Air Rewards loyalty program?
To join the Air Rewards program, visit their AirRewards page and click on “Join Now.” Follow the registration steps to become a member.