Aerolíneas Argentinas is the biggest airline in Argentina. Since starting in 1950, it has been connecting people across the country and around the world. Their main office is in Buenos Aires, but they have a strong presence in North America as well.

If you need to contact Aerolíneas Argentinas, you have several easy ways to reach them.

Quick Visual: Where to Find What

How to Contact Aerolíneas Argentinas

Here’s a full list of their available contact information:

Customer Service Hours (Argentina Local Time)

How Good is Their Customer Service?

Aerolíneas Argentinas holds a 3 out of 5 responsiveness rating.

This rating suggests they are generally helpful but may sometimes have delays or limited responses.

Story Tip: We don’t hear many complaints about them. One time, however, a customer asked for a refund and didn’t hear back, which caused frustration.

For deeper insights into how different companies perform, you can check the Red List and Green List.

Solve Problems with Aerolíneas Argentinas

If you run into a problem, start by reading this helpful guide: How to solve a customer service problem.

It gives you smart ways to talk to companies, escalate issues, and stay calm while getting things sorted.
If you need extra tips.

Important: Try to fix things through normal channels first before emailing executives. It usually gets quicker results!

Mailing Addresses

Here are their two main offices:

If you need to mail documents or visit an office, these addresses are official and current.

Executive Contacts for Serious Issues

If regular customer service doesn’t resolve your issue, you can contact higher-level managers.

Keep your emails short, polite, and explain your situation clearly.

Social Media Connections

Reaching out on social media can sometimes be faster than email or phone. Here’s where you can find Aerolíneas Argentinas online:

• Facebook
• Instagram
• Twitter (X)
• YouTube
• LinkedIn

Useful Links for Travelers

Here are some official links you might need:

Always check these links for the latest updates, especially before traveling.

Aerolíneas Argentinas Customer Support Overview (Chart)

plaintextCopyEditResponsiveness Rating
5/5 | ★★★★★
4/5 | ★★★★☆
3/5 | ★★★☆☆ <-- Aerolíneas Argentinas
2/5 | ★★☆☆☆
1/5 | ★☆☆☆☆

Final Thoughts

Aerolíneas Argentinas is a strong player in the airline industry.
While they are generally good at customer service, knowing the right contacts and using the right methods can make your experience even smoother.

Remember to stay polite, keep records of your conversations, and know when to escalate your issue if needed.
And if you’re ever stuck with customer service issues, don’t forget to read How Customers Can Deal with Customer Service.

Stay prepared, and safe travels ahead!

Frequently Asked Questions (FAQ) About Aerolíneas Argentinas

1. How can I check the status of my Aerolíneas Argentinas flight?

You can easily track your flight status online. Just visit the official Flight Status page and enter your flight number or route details.

2. What is Aerolíneas Argentinas’ baggage policy?

Aerolíneas Argentinas allows free baggage depending on the type of ticket you buy:

• Economy: 1 checked bag (23 kg / 50 lbs)
• Business: 2 checked bags
• Carry-On: 1 small bag + 1 personal item

For full details, check the Baggage Information page.

3. How do I request a refund for a canceled or unused ticket?

Refunds can be requested through their Customer Service Center. Have your reservation code and ticket number ready. Refunds may take a few weeks depending on your payment method.

4. How do I modify or cancel a reservation?

You can manage your booking through the My Reservations section. Changes might include fees depending on your ticket type.

5. Does Aerolíneas Argentinas have a frequent flyer program?

Yes! It’s called Aerolineas Plus. You can earn and redeem miles for flights, upgrades, and more. Learn more at the Aerolineas Plus page.

6. What should I do if my baggage is delayed or lost?

Immediately report any baggage issues at the airport baggage claim area. You can also fill out a form online at the Customer Service Center.

7. How can I contact Aerolíneas Argentinas via WhatsApp?

You can contact Aerolíneas Argentinas via WhatsApp at +54 9 11 4940-4798. Support hours are Monday to Friday from 9:00 AM to 6:00 PM Argentina time. More contact options are listed here.

8. What is Aerolíneas Argentinas’ COVID-19 travel policy?

For COVID-19 travel updates, including test and vaccination requirements, visit their COVID-19 Updates page.

9. Can I buy extra services like extra baggage or seat selection after booking?

Yes, you can! Visit Manage My Reservation to purchase extra baggage, seat upgrades, and more.

10. How can I get a copy of my invoice or receipt?

Invoices are emailed after booking. If you need another copy, request it through the Customer Service Center with your reservation code and purchase details.