Prime Video is Amazon’s official on-demand streaming platform, offering a diverse selection of entertainment — from blockbuster hits and binge-worthy series to exclusive originals. It’s available through a monthly subscription, and if you’re new, you can even start with a free trial to see what it’s all about.
However, if you’re wrapping up a trial, keeping an eye on your budget, or simply need a break, you might be considering cancelling your membership. That’s exactly what I did recently, and the good news is, it’s a quick and easy process.
In this blog, I’ll take you through the exact steps I followed to cancel my Prime Video subscription, so you can do it without any confusion or hassle.
You can also read: How to cancel Shopify Membership.
- Step 1: I Opened PrimeVideo.com and Logged In
- Step 2: I Went to Account and Settings
- Step 3: I Found the End Membership Option
- Step 4: I Clicked End Membership
- Step 5: I Confirmed My Choice
- Quick Summary Table
- Frequently Asked Questions (FAQs)
- Can I Pause My Prime Video Membership Instead of Cancelling?
- Will I Get a Refund After Cancelling Prime Video?
- How Do I Cancel Prime Video If I Subscribed Through Amazon Prime?
- What Happens to My Watch History and Downloads After Cancellation?
- How Do I Reactivate Prime Video After Cancelling?
- Is There a Cancellation Fee for Prime Video?
- Can I Cancel Prime Video Through the Mobile App?
- What Should I Do If the End Membership Option Doesn’t Show Up?
- Will Cancelling Prime Video Affect My Amazon Prime Membership?
- How Can I Contact Prime Video Support for Help With Cancelling?
- Alternatives to Amazon Prime Video
- Facts & Figures: Prime Video Membership Cancellation
- Final Thoughts
- Related Cancellation Guides from Besdot
Step 1: I Opened PrimeVideo.com and Logged In
The first thing I did was go to primevideo.com. I logged into my account using my Amazon login credentials.
Step 2: I Went to Account and Settings
Once logged in, I hovered over my profile icon in the top-right corner. From the dropdown menu, I clicked on Account and Settings.
Step 3: I Found the End Membership Option
On the Account and Settings page, I saw the End Membership option. It was located under my subscription details.
Step 4: I Clicked End Membership
Clicking the button gave me two options:
- Keep Membership
- End on June 18, 2024 (this was my billing end date)
I chose the second option.
Step 5: I Confirmed My Choice
By selecting End on June 18, I confirmed that my access would continue until that date. After that, I would not be charged again, and my membership would end automatically.
If I had changed my mind, I could have clicked Keep Membership instead.
Quick Summary Table
| Step | What I Did |
|---|---|
| Open Prime Video | Visited primevideo.com and logged in |
| Account Settings | Clicked profile > Account & Settings |
| Find Option | Located End Membership |
| Choose Option | Clicked End on June 18, 2024 |
| Confirmation | Subscription ends after billing cycle, no future charges |
Frequently Asked Questions (FAQs)
Can I Pause My Prime Video Membership Instead of Cancelling?
No, pausing isn’t an option. You’ll need to cancel and resubscribe later if you want to take a break.
Will I Get a Refund After Cancelling Prime Video?
Generally, no. Prime Video doesn’t refund unused subscription time. You’ll still have access until the end of your billing cycle.
How Do I Cancel Prime Video If I Subscribed Through Amazon Prime?
If you have Prime Video via Amazon Prime, cancelling affects all services, including free shipping and Prime Music. You cannot cancel only the video portion separately.
What Happens to My Watch History and Downloads After Cancellation?
Your watch history stays saved to your account and will be there if you rejoin later. But any offline downloads will stop working after cancellation.
How Do I Reactivate Prime Video After Cancelling?
You can go back to primevideo.com, log in, and resubscribe. Your access will be restored instantly once payment is confirmed.
Is There a Cancellation Fee for Prime Video?
No, there are no cancellation fees. You can cancel anytime without being charged a penalty.
Can I Cancel Prime Video Through the Mobile App?
Yes. Open the app, tap your profile or settings, go to Account & Settings, then look for the End Membership option. The steps are similar to the desktop version.
What Should I Do If the End Membership Option Doesn’t Show Up?
Make sure you’re using the correct account. If it’s a shared or family account, only the main account holder can cancel. Try using a desktop browser or clear your cache. If it still doesn’t show, contact Amazon support.
Will Cancelling Prime Video Affect My Amazon Prime Membership?
If you’re using Amazon Prime, cancelling Prime Video will also cancel other benefits like free delivery, Prime Music, and more. Be sure you understand what’s included in your plan.
How Can I Contact Prime Video Support for Help With Cancelling?
Visit Amazon Help, log in, select Prime Video, and choose Chat, Call, or Email based on your preference.
Alternatives to Amazon Prime Video
| Alternative Platform | Key Features | Official Website |
|---|---|---|
| Netflix | Wide variety of movies, series, documentaries, and Netflix Originals | www.netflix.com |
| Hulu | Live TV + On-demand shows, next-day streaming from major networks | www.hulu.com |
| Disney+ | Disney, Pixar, Marvel, Star Wars, and National Geographic content | www.disneyplus.com |
| HBO Max | Premium movies, HBO Originals, Warner Bros., and DC content | www.max.com |
| Apple TV+ | Apple Originals and exclusive shows with high-quality production | tv.apple.com |
| Peacock | NBCUniversal shows, movies, and sports content | www.peacocktv.com |
| Paramount+ | CBS, BET, Comedy Central, MTV, Nickelodeon, and more | www.paramountplus.com |
| YouTube Premium | Ad-free YouTube experience + access to YouTube Originals | www.youtube.com/premium |
| Sling TV | Live TV and on-demand shows, customizable channel packages | www.sling.com |
| FuboTV | Live TV with a focus on sports channels and DVR features | www.fubo.tv |
| Discovery+ | Lifestyle, true crime, science, nature, and reality content | www.discoveryplus.com |
| Philo | Affordable live TV service with popular channels | www.philo.com |
Facts & Figures: Prime Video Membership Cancellation
| Topic | Fact / Figure | Why It Matters |
|---|---|---|
| Pause Option | Not available | Cancellation is the only option |
| Refund Policy | No refund for unused time | Helps manage user expectations |
| Linked to Amazon Prime | Can’t cancel video alone if bundled with Prime | Prevents unintended cancellation of full Prime services |
| Access After Cancellation | Encourages returning subscribers | Users keep access till the cycle ends |
| Watch History | Retained even after cancellation | Encourages return subscribers |
| Offline Downloads | Ends on the next billing date | Important for users who rely on offline viewing |
| Reactivation | Stop working after the cancellation | Good for users who change their minds |
| Cancellation Fee | None | Increases trust and flexibility |
| Mobile App Support | Yes | Instantly upon resubscription |
| End Membership Not Showing | Makes it easier to cancel from the phone | Points users to troubleshooting or customer support |
| Amazon Prime Impact | Cancelling affects all linked services | Educates users before taking action |
| Support Options | Chat, call, or email via Amazon Help | Gives users a way to fix issues immediately |
Final Thoughts
That’s how I cancelled my Prime Video membership. I kept things simple: I logged in, went to settings, found the cancel option, selected the end date, and confirmed. No more billing, and I kept access until the end of the cycle.
Related Cancellation Guides from Besdot
- How to Cancel Your Subscriptions on Roku TV
- How to Cancel Sling TV Subscription
- How to Cancel Netflix Subscription
- How to Cancel HBO Max Subscription
- How to Cancel FuboTV Subscription
- How I Cancelled My Amazon Prime Video Subscription
- Cancel or Pause Hulu Subscription
- How to Cancel Ring Subscription
- How to Cancel Peacock Subscription
- How to Cancel ESPN Plus Subscription
- How to Cancel Philo Subscription
- How to Cancel Discovery Plus Subscription
- How to Cancel LA Fitness Membership
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