Contents
  1. What Is Stitch Fix?
  2. Stitch Fix Plans & Pricing
  3. How to Cancel Stitch Fix
  4. Refunds, Auto-Renewal, and Confirmation
  5. How Stitch Fix Charges Appear on Bank Statements
  6. What Happens After Cancellation?
  7. Alternatives to Stitch Fix
  8. Frequently Asked Questions
  9. Conclusion
  10. More Cancellation Help

What Is Stitch Fix?

Stitch Fix is a personal styling service that delivers curated clothing and accessories directly to your home. Founded in 2011, it’s grown into one of the most popular fashion subscription services in the U.S. and UK, with millions of active users. Stitch Fix blends data science and real stylists to select outfits based on your style quiz, sizing, and preferences.

You get “Fixes”—boxes with personalized fashion items—on your schedule. Users can try items at home, keep what they love, and return the rest with free shipping both ways.

Despite its convenience and popularity, users may cancel their Stitch Fix account due to:

  • Rising costs or changing budgets
  • Inconsistent stylist selections
  • Switching to other services like Wantable or Nuuly
  • Reduced use of the service over time

This guide will explain exactly how to cancel Stitch Fix in 2025, return items, stop auto-renewals, and review the best alternatives available today.

Stitch Fix Plans & Pricing

Stitch Fix is not a typical monthly subscription. Instead, you pay per Fix or subscribe to Style Pass, which unlocks unlimited styling.

Plan NamePrice (USD)Features IncludedIdeal For
Pay-Per-Fix$20 styling feePersonalized styling, credited toward items you keepOccasional users
Style Pass$49/year (invite only)Unlimited Fixes, free styling, early accessFrequent shoppers

How to Cancel Stitch Fix

On Desktop or Web

Visit the Stitch Fix login page.

Stitch Fix sign in page

Sign in to your account.

Click your name at the top-right of the screen.

Stitch Fix manage automatic fixes

Choose Manage Automatic Fixes.

Stitch Fix i want to stop automatic fixes

Select “I want to stop receiving automatic Fixes.”

Stitch Fix stop receiving fixes

Check the cancellation box for your next Fix, and click Update.

This will stop recurring deliveries, but you can still place manual orders.

On the Stitch Fix App (iOS/Android)

  1. Open the Stitch Fix app and log in.
  2. Tap the Account tab.
  3. Go to Fix Settings.
  4. Tap Manage Fix Frequency, then Stop Automatic Fixes.
  5. Confirm your cancellation.

How to Cancel Style Pass

To cancel your Style Pass subscription, contact Stitch Fix customer service:

Refunds are not provided for Style Pass. You may disable future renewals by contacting support.

Refunds, Auto-Renewal, and Confirmation

Refund Eligibility

  • The $20 styling fee is non-refundable unless you keep an item.
  • To return unwanted items, use the included prepaid label and drop it off at USPS within 3 days.

Stop Auto-Renewal

  • Cancelling automatic Fixes will stop further styling fees.
  • To avoid Style Pass renewal, contact support before the renewal date.

Confirming Cancellation

You’ll see a message in your dashboard confirming you’ve stopped auto-Fix deliveries. You can verify your status under Fix Settings.

Read Stitch Fix Refund Policy

How Stitch Fix Charges Appear on Bank Statements

Stitch Fix payment transactions may appear in various formats. Some sample entries include:

  • STITCH FIX, INC. 415-882-7765 CA
  • RECURRING CHECK CARD PURCHASE STITCH FIX, INC.
  • STITCH FIX INC.*STISAN FRANCIS CA
  • STITCHFIXIN CA
  • DEBIT CARD PURCHASE – STITCH FIX, INC.

Charges often include a Stitch Fix phone number or reference to their headquarters in San Francisco, CA. If you don’t recognize a charge, check your order history or contact support.

What Happens After Cancellation?

When you cancel:

  • Your account stays active for future use
  • Your stylist preferences and order history are saved
  • You won’t be charged until you place another Fix
  • You can reactivate automatic deliveries anytime

If you want to delete your Stitch account, email hello@stitchfix.com with your request. There’s no self-service option to remove your account completely.

Alternatives to Stitch Fix

ServicePrice (USD/month)Key FeaturesOfficial Site
Wantable$20 styling feeFitness, sleep, and fashion editshttps://www.wantable.com
DAILYLOOK$40 styling feeHigh-end luxury wardrobe curationhttps://www.dailylook.com
Rent the Runway$94+Clothing rentals, designer brandshttps://www.renttherunway.com
Nuuly$98/month6-item clothing rental w/ returnshttps://www.nuuly.com
Dia & Co$20 styling feePlus-size inclusive stylinghttps://www.dia.com

Quick Overview

  • Wantable: Offers themed “Edits” for fitness, casual, and workwear
  • DAILYLOOK: Premium styling with high-end brands
  • Rent the Runway: Perfect for trendsetters who prefer renting vs. owning
  • Nuuly: Sustainable wardrobe swaps for modern fashion lovers
  • Dia & Co: Specializes in plus-size fashion and body-positive styles

Frequently Asked Questions

How do I completely cancel Stitch Fix?
Cancel automatic Fixes in your account settings. For Style Pass or account deletion, contact support.

How do I delete my Stitch account?
Email hello@stitchfix.com and request full account removal.

How do I cancel my Style Pass?
You must email or live chat with Stitch Fix. It cannot be canceled manually.

How to return an unwanted Stitch Fix?
Use the prepaid return bag and mail items back within 3 days.

How to activate the Stitch Fix account again?
Just log in and request a new Fix. Your style preferences are saved.

Conclusion

Canceling your Stitch Fix subscription in 2025 is straightforward. Whether you’re done with curated fashion boxes or just exploring alternatives, you have complete control over your account and billing.

  • Stop automatic deliveries via your dashboard
  • Contact Stitch Fix customer service to cancel Style Pass or delete your account
  • Review your Stitch Fix payments for accuracy using your bank statement

If you’re switching platforms, services like Wantable, Rent the Runway, and DAILYLOOK offer great wardrobe options.

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More Cancellation Help

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