If you’re wondering how to cancel your Planet Fitness membership online, you’re not alone. In 2025, thousands of members across North America, Australia, and South Africa are searching for fast, frustration-free ways to exit their membership, without unexpected fees or confusing cancellation processes. According to PCMag’s gym cancellation guide, many gyms intentionally make cancellations difficult, relying on fine print and auto-renewals.
Whether you’ve moved to a new city, outgrown the gym environment, or simply prefer a different wellness approach, it may be time to explore better alternatives. For example, the YMCA’s official membership program focuses on community-based fitness, family classes, and youth programs. On the other hand, LA Fitness provides nationwide access to high-end equipment, personal training, and group classes—often without the restrictive contracts.
If you’re using digital fitness instead, services like Peloton App and Apple Fitness+ offer at-home guided workouts, yoga, and strength training—without ever stepping into a gym.
Still unsure how to cancel? This guide walks you through everything you need to know—from why you can’t cancel Planet Fitness through the app to how to write a legally sound Planet Fitness cancellation letter. Don’t forget to monitor your bank statements, too—NerdWallet recommends checking for hidden or recurring charges even after cancellation.
This step-by-step guide will walk you through how to cancel on desktop, what to do if you’re outside the U.S., how to avoid getting charged again, and what gym membership alternatives might work better for you in 2025.
Subscription Overview
Planet Fitness is a well-known gym brand with over 2,700 locations, offering low-cost plans like the Classic and PF Black Card® memberships. With large-scale operations across the US, Canada, and beyond, it’s become a go-to gym, especially for beginners.
Membership Plans in 2025
| Plan | Price/Month | Benefits |
|---|---|---|
| Classic | ~$15 | Single location access, app workouts, discount partners |
| PF Black Card® | ~$24.99 (Canada ~$29.99) | Multi-location access, guest pass, HydroMassage™, tanning, massage chairs |
Need a more premium experience? Consider canceling Gold’s Gym membership instead.
Step-by-Step: How to Cancel Planet Fitness Membership
Can You Cancel a Planet Fitness Membership Online?
Yes, but it’s not as straightforward as some would like. While you cannot cancel via the app, there’s an official method through the FAQ portal.
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Cancel Online (Desktop Method)
Open your browser and type: Planet Fitness FAQs.
Click the official Planet Fitness FAQ page.
Scroll to: “How do I cancel my membership?” and select it.
Click on the Member Services link.
Choose your club location from the dropdown.
Scroll to the online form.
Under “What can we help you with?”, select Billing Issue.
Set Follow-up Requested to Yes.
I want to cancel my Planet Fitness membership. Please confirm and stop billing.
Hit Submit Inquiry.
Can You Cancel Planet Fitness Membership Through the App?
No. As of 2025, the Planet Fitness app does not allow cancellation. Users in Canada, Australia, or South Africa must follow the online method or cancel in person.
Send a Cancellation Letter (Offline Method)
If you prefer a paper trail or need a fallback:
How Do I Write a Cancellation Letter to Planet Fitness?
Here’s a quick template:
To: Planet Fitness – [Your Home Club Address]
Subject: Membership Cancellation Request
Dear Planet Fitness,
I wish to cancel my gym membership effective immediately.
Name: [Your Full Name]
Member ID: [ID or email]
Club: [Location]
Please confirm cancellation in writing.
Sincerely,
[Signature]
[Date]
Want a more in-depth cancellation sample? See how we wrote it in our guide on How I Cancelled My Sky Zone Membership.
Billing, Refund & Policy Info
Key Policies in 2025
- Annual Fee: $49 per year, avoidable if you cancel before the 25th of the prior month.
- Refunds: No refunds for partial months or unused days.
- Buyout Fee: $58 applies if canceling mid-contract (usually within 12 months).
- Pending Balances: Must be cleared before cancellation is processed.
Read PCMag’s gym membership survival tips for more strategies on avoiding sneaky fees.
For more on navigating policy loopholes, check our full cancellation breakdowns for:
What Happens After You Cancel?
Is Planet Fitness Difficult to Cancel?
Some say yes, especially without in-person access. But if you follow the steps here and get written confirmation, the process is very manageable.
After cancellation:
- You retain gym access until your billing cycle ends.
- Auto-renewal halts.
- Mobile app and Black Card perks are deactivated.
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How to Find Planet Fitness Charges on a Bank Statement
As noted earlier, one of the most important final steps when canceling your Planet Fitness membership is confirming that no future charges are being made to your account. Even after submitting a cancellation request, some users report unauthorized charges appearing weeks or months later.
To ensure your cancellation was successful—and avoid disputes—you should review your bank or credit card statements closely.
What Planet Fitness Charges Look Like on Statements
Below is a list of common transaction labels Planet Fitness may use. These entries may appear under ACH debits, withdrawals, or electronic billing descriptions, depending on your bank:
PLANET FIT CLUB FEESACH Electronic Debit – PLANET FIT CLUB FEESPLANET FIT CLUB FEES PPD ID: 17106027370439 PLANET FITNESS NEW YORK NYABC*PLANET FITNESSExternal Withdrawal – PLANET FITPLANET FIT CLUB FEES PPD0970 PLANET FITNESS ALHAMBRA CA0934 PLANET FITNESS LOS ANGELES CA0683 PLANET FITNESS NEW YORK NY0911 PLANET FITNESS DOWNEY CA0672 PLANET FITNESS TEM TEMPE AZ8454 PLANET FITNESS BROOKLYN NYWithdrawal PLANET FITACH WITHDRAWAL – PLANET FITPLANET FIT RETRY PYMTCLUB FEES PLANET FITPLANET FIT/CLUB FEESACH Transaction – PLANET FIT CLUB FEESPLANET FIT ABC CLUB FEES PPD ID: 1710602737Reversal: PLANET FIT CLUB FEES
Insufficient Funds & Returned Item Charges
In cases where a Planet Fitness payment attempt fails, your bank may also log penalty fees like:
INSUFFICIENT FUNDS FEE FOR A $19.99 ITEM – DETAILS: PLANET FIT CLUB FEES PPD ID: 1710602737RETURNED ITEM FEE FOR AN UNPAID $20.89 ITEM – DETAILS: PLANET FIT CLUB FEESINSUFFICIENT FUNDS FEE FOR A $39.00 ITEM – DETAILS: PLANET FIT CLUB FEES
What to Do If You See Charges After Cancellation
If any of these labels show up on your account after your membership was supposed to be canceled, take the following steps immediately:
- Call your home club or Planet Fitness customer service and request a full explanation.
- Provide dates, amounts, and screenshot(s) of the transaction to back up your claim.
- Ask for a refund if you were charged in error.
- If unresolved, dispute the charge with your bank (especially if you canceled before the billing date).
- Also check out:
Reminder:
Always request and retain cancellation confirmation in writing (email or letter). Without it, your gym may continue billing your account as part of auto-renewal.
Alternatives to Planet Membership
Looking to stay fit without Planet Fitness? Try these:
| Service | Cost/Month | Highlight Features | Cancellation Guide |
|---|---|---|---|
| LA Fitness | ~$30 | Pools, personal training, wider gym options | Cancel LA Fitness |
| YMCA | ~$25–45 | Community fitness, family-oriented | Cancel YMCA Membership |
| Peloton App | $12.99 | Guided classes, yoga, HIIT, treadmill & bike | Cancel Peloton |
| Hotworx | ~$30+ | Infrared saunas and virtual fitness sessions | Cancel Hotworx |
| Whoop Fitness Tracker | $16–30 | Wearable health tracking system | Cancel Whoop |
FAQs
Q1: Can I cancel Planet Fitness without paying extra fees?
Yes, if you’re outside your commitment term and cancel before the next annual billing.
Q2: Can I cancel from regions like South Africa or Australia?
Yes. Use the club locator to find your location and submit your request.
Q3: How can I cancel quickly?
Use the official FAQ > Member Services form. For backup, send a cancellation letter.
Q4: Is there a refund after cancellation?
No refunds are given. You’ll retain access for the remainder of your billing cycle.
Q5: What if I’m still being charged after canceling?
Check your bank statement for charges like:
PLANET FIT CLUB FEESACH Debit PLANET FITABC*PLANET FITNESS
Then, contact support or review our detailed guide:
How to Find Planet Fitness Charges on a Bank Statement
Conclusion
Canceling your Planet Fitness membership in 2025 doesn’t have to be painful. Just remember to:
- Use the official Planet Fitness cancellation method
- Save all confirmations
- Check your bank statements
- Explore fitness alternatives that better fit your lifestyle
Need help with other cancellations? Explore these related guides:
- How to Cancel Gold’s Gym
- How to Cancel Netflix
- How to Cancel HBO Max
- How to Cancel Hulu Subscription
Looking for more? Browse all our guides on besdot.com for everything from subscription hacks to in-depth cancellation support