How to Cancel DIRECTV Stream Subscription (Full Guide with Contract Fees, Policy, and Support)

What Is DIRECTV Stream?

DIRECTV Stream is a live TV and on-demand streaming service offered by AT&T, designed to give viewers the traditional cable experience without the need for a satellite dish. It provides access to major broadcast and premium networks, DVR recording, and sports coverage, all streamed over the internet.

But while the service offers flexibility and variety, it doesn’t always fit everyone’s budget or viewing habits. Whether you’re switching to a cheaper option, are tired of contract commitments, or simply want to cut back on subscriptions, canceling your DIRECTV service might be the right move for you.

And that’s where this guide comes in.

In this step-by-step walkthrough, you’ll learn:

• How to cancel DIRECTV Stream quickly and properly
• What happens to your DVR and account after cancellation
• What to do if you are locked into a 24-month contract
• How to transfer or suspend service instead of canceling
• The best alternatives available in 2025
• Frequently asked questions and contact info

No confusion. No missed steps. Just a clean, simple process to help you move on or switch smartly.

Let’s get started.

How to Cancel DIRECTV Stream

Follow these steps to cancel your DIRECTV Stream subscription:

Step 1: Log In to Your DIRECTV Account

Visit the official DIRECTV login page at stream.directv.com and sign in with your account credentials.

Step 2: Navigate to Subscription Settings

Click on My Account, then go to Account Overview.
Locate My TV Subscription and click on Manage Subscription.

Select the Cancel My Subscription button.

Step 3: Chat with Customer Support

After clicking Cancel, you will be redirected to a Chat to Cancel page. You must chat with a DIRECTV customer service representative to confirm your cancellation.

Step 4: Receive Confirmation

After completing the process, check your email inbox. You will receive a cancellation confirmation and return instructions for any equipment, such as the Gemini box.

What Happens After Cancellation

Here’s what to expect depending on your situation:

DIRECTV Early Termination Fee Example

If you are under a 24-month contract and cancel early, you will be charged $20 per month remaining.
For example, canceling after five months results in 19 months remaining.
Early Termination Fee = 19 x $20 = $380.

Transfer Your Service When You Move

You do not have to cancel if you are relocating. You can transfer your DIRECTV service to your new address.

Call 1-888-DTV-MOVE (1-888-388-6683) to schedule your service transfer.
Take your receivers, remote controls, and user manual to your new home.
Leave the satellite dish behind. DIRECTV will install a new one at your new address.

Temporarily Suspend Your Service

If you are traveling or away from home for an extended time, you can suspend your service instead of canceling it.

You can suspend your account for 30 days to 6 months.
There is no charge to suspend service.
It allows you to keep your equipment and reactivate service later.

To suspend your account, call 800-DIRECTV and say “suspend services” when prompted.

DIRECTV Stream Pricing Plans for 2025

All plans include access to DIRECTV equipment such as the Gemini device.

Best Alternatives to DIRECTV Stream

DIRECTV Customer Service Contacts

Frequently Asked Questions

Can I cancel my DIRECTV online?

You can start the cancellation process online, but you must finalize it through live chat with support.

How do I cancel DIRECTV Stream on Roku?

If you subscribed through Roku:

1. Press the star button on your remote
2. Select Manage Subscription
3. Choose Cancel Subscription

How do I cancel a purchase on DIRECTV?

Contact DIRECTV customer service as soon as possible. Refunds are not guaranteed if the content has already been streamed.

How do I cancel a DIRECTV receiver?

Call 1-800-531-5000 to request receiver removal. You may be asked to return the equipment.

How do I cancel a DIRECTV service call?

Call the same customer support number and provide your appointment details. You can cancel or reschedule the visit.

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Related Cancellation Guides

Here are more helpful cancellation guides to assist you with managing your subscriptions and services:

• How to Cancel Your Subscriptions on Roku TV
• How to Cancel Sling TV Subscription
• How to Cancel Your Netflix Subscription – Step-by-Step Guide
• How to Cancel HBO Max Subscription – Step-by-Step Guide
• How to Cancel FuboTV Subscription
• How I Cancelled My Amazon Prime Video Subscription
• Cancel or Pause Hulu Subscription
• How to Cancel Your Ring Subscription
• How to Cancel Peacock Subscription
• How to Cancel ESPN Plus Subscription
• How to Cancel Your Philo Subscription
• How to Cancel Your Discovery Plus Subscription
• How to Cancel LA Fitness Membership
• How to Cancel Gold’s Gym Membership
• How to Cancel Cox Cable
• How to Cancel an American Express Card
• How to Cancel Grammarly Subscription
• How to Cancelled Prime Video Membership

Final Thoughts

Whether you are canceling DIRECTV Stream or satellite service, understanding your contract, equipment responsibilities, and refund policy can help you avoid unexpected charges. This guide ensures you take the right steps to cancel or suspend your DIRECTV account while exploring other streaming options that may suit your needs better.