Are you done with Crunchyroll or just want to take a break from your subscription? Don’t worry, canceling your Crunchyroll membership is easy, even from your mobile phone.
In this step-by-step guide, we’ll show you exactly how to cancel your Crunchyroll membership or free trial using your phone browser. No app is needed.
This method works for both Android and iPhone users.
- Step 1: Open Your Phone Browser
- Step 2: Log In to Your Account
- Step 3: Open Account Settings
- Step 4: Cancel Your Membership or Free Trial
- Step 5: Confirm Your Cancellation
- Step 6: Feedback (Optional)
- Success! Membership Cancelled
- Extra Tips
- Need Help?
- Frequently Asked Questions About Canceling Crunchyroll Membership
- How do I check if my Crunchyroll membership was successfully canceled?
- What happens after I cancel my Crunchyroll membership?
- Can I remove my payment method from Crunchyroll?
- How do I cancel Crunchyroll if I subscribed through Google Play or Apple?
- Can I reactivate my Crunchyroll account after cancellation?
- Can I download my billing history from Crunchyroll?
- What if I still get charged after canceling my membership?
- How do I contact Crunchyroll customer support?
Step 1: Open Your Phone Browser

- Open Google Chrome, Safari, or any browser on your phone.
- Go to this website:
https://www.crunchyroll.com/account
This is the official Crunchyroll account page.
Step 2: Log In to Your Account

- Enter your email address and password.
- Tap Login to access your Crunchyroll account.
You must be signed in to manage your membership.
Step 3: Open Account Settings

Once you are logged in:
- Scroll down a little on the page.
- On the left-hand menu, you’ll see a few options:
- Profile Settings
- Account Settings
- Membership info

Tap on “Membership info.”
Step 4: Cancel Your Membership or Free Trial

On this page, you’ll see your current membership details.
- Look to the right side of the screen.
- You will see:
- Cancel Free Trial (if you’re on a trial)
- Or Cancel Membership (if you’re on a paid plan)

Tap on the button that matches your plan:
“Cancel Free Trial” or “Cancel Membership”
Step 5: Confirm Your Cancellation

After you tap cancel:
- A new message will pop up:
“Are you sure you want to cancel your membership?” - Tap OK to continue.
Then you’ll be taken to another screen asking for final confirmation.
Tap the blue button:
“Cancel Premium” or “Cancel Premium Plus Membership”
Step 6: Feedback (Optional)
Crunchyroll will ask for feedback. You can skip this if you want.
- Tap “No Thanks” to skip sending feedback.
Success! Membership Cancelled
That’s it! You’ve successfully canceled your Crunchyroll membership.
You won’t be charged again. Your premium access will last until the end of your current billing period or free trial.
Also read this: How to Cancel DoorDash DashPass Subscription
Extra Tips
- You can always resubscribe later if you change your mind.
- You can’t cancel Crunchyroll through the mobile app. You must use a browser.
- If you subscribed through Google Play or Apple ID, cancel it from there:
- For iPhone: Go to Settings > Apple ID > Subscriptions.
- For Android: Open Google Play > Subscriptions > Cancel Crunchyroll.
Need Help?
If you face any issues, visit the Crunchyroll Help Center.
If this guide helped you cancel your Crunchyroll membership, share it with a friend who needs it too!
Also Read: How To Cancel a Doordash Order
Frequently Asked Questions About Canceling Crunchyroll Membership
How do I check if my Crunchyroll membership was successfully canceled?
After completing the cancellation steps, you should see a confirmation message on the screen. You can double-check by:
- Visiting crunchyroll.com/account
- Going to “Premium Membership Status”
- If it shows “Free Member” or no active plan, your subscription is canceled.
You will also receive a confirmation email from Crunchyroll.
What happens after I cancel my Crunchyroll membership?
When you cancel your membership:
- You will keep premium access until the end of your current billing cycle.
- After that, your account will revert to a free plan.
- You can still watch free content with ads.
No further payments will be charged unless you resubscribe.
Can I remove my payment method from Crunchyroll?
Crunchyroll does not allow you to manually remove a payment method while an active membership exists. However:
- Once your subscription ends, Crunchyroll will stop charging.
- Your payment method is no longer used unless you re-subscribe.
If you want to delete your account entirely, contact Crunchyroll support through their help center.
How do I cancel Crunchyroll if I subscribed through Google Play or Apple?
If you subscribed using a mobile device (Android or iPhone), you need to cancel through your app store:
For iPhone (Apple Subscriptions):
- Go to Settings
- Tap your Apple ID at the top
- Select Subscriptions
- Tap Crunchyroll
- Tap Cancel Subscription
For Android (Google Play):
- Open the Google Play Store
- Tap your Profile icon
- Go to Payments & Subscriptions > Subscriptions
- Find Crunchyroll
- Tap Cancel
Do not cancel through the Crunchyroll website if you subscribed via app store. It won’t stop your billing.
Can I reactivate my Crunchyroll account after cancellation?
Yes, you can resubscribe at any time. Here’s how:
- Go to crunchyroll.com
- Log in to your account
- Go to Account > Premium Membership Status
- Choose a new subscription plan and payment method
Your watch history and queue will remain saved on your free account.
Can I download my billing history from Crunchyroll?
Crunchyroll does not currently provide a direct “Download” button for billing history. However, you can:
- Visit your account billing page
- Take screenshots of each transaction
- Or check your bank or PayPal statements for transaction records
If you need an official invoice, contact Crunchyroll support.
What if I still get charged after canceling my membership?
If you canceled your plan but still got charged:
- Double-check that your cancellation went through.
- Make sure you didn’t subscribe via Google Play or Apple ID (those must be canceled separately).
- Contact Crunchyroll support immediately and provide:
- Your account email
- Date of charge
- Payment method used
Visit: https://help.crunchyroll.com
How do I contact Crunchyroll customer support?
To get in touch with Crunchyroll support:
- Go to https://help.crunchyroll.com
- Click Submit a Request
- Choose the relevant topic (Billing, Technical, Account Issues, etc.)
- Fill in the form with details and screenshots (if needed)
- Submit the request
Response time is usually 24–72 hours.