Are you done with Crunchyroll or just want to take a break from your subscription? Don’t worry, canceling your Crunchyroll membership is easy, even from your mobile phone.

In this step-by-step guide, we’ll show you exactly how to cancel your Crunchyroll membership or free trial using your phone browser. No app is needed.

This method works for both Android and iPhone users.

Step 1: Open Your Phone Browser

browser showing url https://www.crunchyroll.com/account

This is the official Crunchyroll account page.

Step 2: Log In to Your Account

Login page of Crunchyroll
  • Enter your email address and password.
  • Tap Login to access your Crunchyroll account.

You must be signed in to manage your membership.

Step 3: Open Account Settings

Account or profile of crunchyroll

Once you are logged in:

  • Scroll down a little on the page.
  • On the left-hand menu, you’ll see a few options:
    • Profile Settings
    • Account Settings
    • Membership info
Membership info option in crunchyroll

Tap on Membership info.”

Step 4: Cancel Your Membership or Free Trial

Cancel Membership options in crunchyroll

On this page, you’ll see your current membership details.

  • Look to the right side of the screen.
  • You will see:
    • Cancel Free Trial (if you’re on a trial)
    • Or Cancel Membership (if you’re on a paid plan)
final step to cancel Cancel Membership

Tap on the button that matches your plan:
“Cancel Free Trial” or “Cancel Membership”

Step 5: Confirm Your Cancellation

confirmation before submitting cancel crunchyroll membership request

After you tap cancel:

  • A new message will pop up:
    “Are you sure you want to cancel your membership?”
  • Tap OK to continue.

Then you’ll be taken to another screen asking for final confirmation.

Tap the blue button:
“Cancel Premium” or “Cancel Premium Plus Membership”

Step 6: Feedback (Optional)

Crunchyroll will ask for feedback. You can skip this if you want.

  • Tap “No Thanks” to skip sending feedback.

Success! Membership Cancelled

That’s it! You’ve successfully canceled your Crunchyroll membership.

You won’t be charged again. Your premium access will last until the end of your current billing period or free trial.

Also read this: How to Cancel DoorDash DashPass Subscription

Extra Tips

  • You can always resubscribe later if you change your mind.
  • You can’t cancel Crunchyroll through the mobile app. You must use a browser.
  • If you subscribed through Google Play or Apple ID, cancel it from there:
    • For iPhone: Go to Settings > Apple ID > Subscriptions.
    • For Android: Open Google Play > Subscriptions > Cancel Crunchyroll.

Need Help?

If you face any issues, visit the Crunchyroll Help Center.

If this guide helped you cancel your Crunchyroll membership, share it with a friend who needs it too!

Also Read: How To Cancel a Doordash Order

Frequently Asked Questions About Canceling Crunchyroll Membership

How do I check if my Crunchyroll membership was successfully canceled?

After completing the cancellation steps, you should see a confirmation message on the screen. You can double-check by:

  • Visiting crunchyroll.com/account
  • Going to “Premium Membership Status”
  • If it shows “Free Member” or no active plan, your subscription is canceled.

You will also receive a confirmation email from Crunchyroll.

What happens after I cancel my Crunchyroll membership?

When you cancel your membership:

  • You will keep premium access until the end of your current billing cycle.
  • After that, your account will revert to a free plan.
  • You can still watch free content with ads.

No further payments will be charged unless you resubscribe.


Can I remove my payment method from Crunchyroll?

Crunchyroll does not allow you to manually remove a payment method while an active membership exists. However:

  • Once your subscription ends, Crunchyroll will stop charging.
  • Your payment method is no longer used unless you re-subscribe.

If you want to delete your account entirely, contact Crunchyroll support through their help center.

How do I cancel Crunchyroll if I subscribed through Google Play or Apple?

If you subscribed using a mobile device (Android or iPhone), you need to cancel through your app store:

For iPhone (Apple Subscriptions):

  1. Go to Settings
  2. Tap your Apple ID at the top
  3. Select Subscriptions
  4. Tap Crunchyroll
  5. Tap Cancel Subscription

For Android (Google Play):

  1. Open the Google Play Store
  2. Tap your Profile icon
  3. Go to Payments & Subscriptions > Subscriptions
  4. Find Crunchyroll
  5. Tap Cancel

Do not cancel through the Crunchyroll website if you subscribed via app store. It won’t stop your billing.

Can I reactivate my Crunchyroll account after cancellation?

Yes, you can resubscribe at any time. Here’s how:

  1. Go to crunchyroll.com
  2. Log in to your account
  3. Go to Account > Premium Membership Status
  4. Choose a new subscription plan and payment method

Your watch history and queue will remain saved on your free account.

Can I download my billing history from Crunchyroll?

Crunchyroll does not currently provide a direct “Download” button for billing history. However, you can:

  • Visit your account billing page
  • Take screenshots of each transaction
  • Or check your bank or PayPal statements for transaction records

If you need an official invoice, contact Crunchyroll support.

What if I still get charged after canceling my membership?

If you canceled your plan but still got charged:

  • Double-check that your cancellation went through.
  • Make sure you didn’t subscribe via Google Play or Apple ID (those must be canceled separately).
  • Contact Crunchyroll support immediately and provide:
    • Your account email
    • Date of charge
    • Payment method used

Visit: https://help.crunchyroll.com

How do I contact Crunchyroll customer support?

To get in touch with Crunchyroll support:

  1. Go to https://help.crunchyroll.com
  2. Click Submit a Request
  3. Choose the relevant topic (Billing, Technical, Account Issues, etc.)
  4. Fill in the form with details and screenshots (if needed)
  5. Submit the request

Response time is usually 24–72 hours.

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