Introduction

CVS CarePass is a premium membership offered by CVS Pharmacy that provides convenience, savings, and access to exclusive health-related benefits. For a small monthly or annual fee, members receive perks like 1–2 day prescription delivery, 20% off CVS Health products, and a monthly $10 promotional reward. While the service is a great fit for regular CVS shoppers and prescription users, many members eventually look for ways to cancel, whether due to shifting needs, budget constraints, or simply forgetting about the subscription.

If you’re wondering how to cancel CVS CarePass membership online or through other channels, this guide breaks it all down. We cover cancellation methods (online, phone, in-store), refund policies, common mistakes, and even better alternatives. Let’s get you unsubscribed, step-by-step.

At a Glance: Key Facts About CVS CarePass Membership

Monthly & Annual Pricing

• Monthly: $5/month (after 1-month free trial)
• Annual: $48/year (saves about $12)

Official CarePass Pricing

Benefits You Get

• Free 1–2 day delivery on eligible items
• $10 promotional reward each month
• 20% discount on CVS Health® brand items
• 2% ExtraBucks rebates
• Exclusive discounts & 24/7 pharmacist access

CVS ExtraCare vs. CVS CarePass

• CVS ExtraCare is the free loyalty rewards program (details here)
• CarePass is the paid tier tied to ExtraCare benefits

How to Cancel CVS CarePass Membership (3 Best Methods)

Cancel CVS care pass

First Name Last Name Email Street and House Number Zip Code Select Payment Method

Card Number

Expiry

CVV

Cancel CVS care pass ✅

* Less than $7.50 – customers rated us easiest cancellation journey.

CVS care pass cancellation letter

CVS care pass
Attn: Customer Service
One CVS Drive
Woonsocket, RI 02895
United States of America

RE: Canceling CVS care pass subscription

Dear Sir/Madam,

I hereby request the cancellation of my CVS care pass effective immediately. Kindly stop all charges associated with it.

My details are as follows:
Name: First Name Last Name
Email: example@email.com
Zip Code: 12345

I am aware that this letter should be sufficient for cancellation under the CVS terms.

If you need any further information or confirmation in writing, please contact me using the details above.

Sincerely,
First Name Last Name

Discount Code

Cancel CVS CarePass by Phone [+1-833-320-CARE]

The most effective cancellation route is calling CVS CarePass support directly.

Customer Service Hours

• Monday to Friday: 9 AM–7 PM ET
• Saturday & Sunday: 10 AM–6 PM ET
  Source

Required Information

• Full name
• ExtraCare card or account email
• Last 4 digits of your payment method
• Optional: cancellation reason

Always request an email confirmation or case number for your records.

How to Cancel CVS Membership Online via CVS.com

Visit CVS.com and log in to your account

Go to your profile and click CarePass

Select Manage Membership → Cancel Membership

Confirm the cancellation and check your email for confirmation

For more online cancellation help, check out:

• How to cancel Kindle Unlimited
• How to cancel HBO Max
• How to cancel Sling TV

Cancel In-Store at CVS Pharmacy

• Visit any CVS Pharmacy location
• Provide your CVS ExtraCare card or phone number
• Inform the cashier or manager that you’d like to cancel CarePass
• Ask for a cancellation confirmation (email or printed receipt)

Can You Cancel CVS CarePass via Email or Mobile App?

CVS App

Currently, the CVS mobile app does not support cancellation. You must use a browser or call support.

Email

You can email carepassupdate@cvshealth.com, but response times are slower. Phone support is faster and more reliable.

See also:

• How to cancel Dropbox subscription
• How to cancel Shopify subscription

Why People Cancel Their CVS CarePass Subscription

• Forgetting to use the monthly $10 reward
• Asking: Why is CVS charging me $5 a month? (auto-renewal after trial)
• Changing pharmacies
• Reducing recurring expenses
• Enrolled by accident or without full understanding

Refunds, Billing & Cancellation Policy

Refund Policy

• CVS does not offer prorated refunds after charges are processed
• You may get a one-time courtesy refund if you contact them promptly
• Read the full CVS Terms

What Happens After You Cancel?

• Benefits remain until your current billing cycle ends
• You won’t be charged again
• $10 monthly reward will stop, and any unused rewards may expire

Alternatives to CVS CarePass

Explore more cancellations:

• Cancel LinkedIn Premium
• Cancel Roku subscriptions
• Cancel Netflix

Reduce CarePass Cost Instead of Cancelling

• Switch to the annual plan ($48/year vs. $60/year monthly)
• Use your $10 reward monthly
• No current pause option — cancellation is required

CVS CarePass Cancellation FAQs

How do I cancel my CVS ExtraCare membership?
Remove your card online or call customer support.

How do I cancel my CVS online account?
Account deletion isn’t available online — contact CVS customer service directly.

How do I delete my CVS ExtraCare card?
Visit the ExtraCare section of your account or contact support.

Why is CVS charging me $5 a month?
You may have enrolled in CarePass and forgotten to cancel after the free trial.

Can I reactivate CarePass later?
Yes. Log in to your CVS account to re-enroll. You may not be eligible for another free trial.

Final Thoughts – Should You Cancel CVS CarePass in 2025?

If you no longer benefit from CarePass perks or want to cut back on recurring charges, cancellation is smart. Whether online, by phone, or in-store, the process is straightforward — just ensure you cancel before your renewal date and get confirmation.

For help with other subscriptions, check out:

• Cancel PayPal account
• Cancel iCloud+
• Cancel Hulu
• Cancel Paramount+
• Cancel Grammarly