Introduction

Norton Antivirus a globally trusted cybersecurity service has been actively protecting users since the early 90s. Over time, it evolved into a full suite now branded as Norton 360. With offerings like Norton 360 Deluxe, Norton 360 Premium 10 Devices, and Norton LifeLock, users benefit from real-time threat protection, dark web monitoring, Secure VPN, and identity theft safeguards. But while Norton provides excellent protection, users may want to cancel due to auto-renewal charges, switching to alternatives, or dissatisfaction with support.

If you’re wondering how to cancel Norton subscription online, on iPhone, Android, or by calling their refund phone number, this guide covers everything you need in 2025.

Step-by-Step Guide – How to Cancel Your Norton Subscription Online or by Phone

How to Cancel Norton Subscription on Windows or Mac

Go to my.norton.com

norton official site

Click Norton login and sign in.

norton sign in form

Hover over your username in the top-right menu.

manage my subscription

Click Manage My Subscriptions.

Choose your active subscription (e.g., Norton 360 Deluxe).

renewal button norton

Click Cancel Renewal.

cancel renewal button

Choose a cancellation reason and confirm.

close after cancellation

Visit: Official Cancellation Guide

How to Cancel Norton Subscription on iPhone or iPad (iOS)

  1. Open Settings > Apple ID > Subscriptions.
  2. Tap on the Norton plan.
  3. Tap Cancel Subscription.

More details: Apple Subscription Management

How to Cancel Norton Subscription on Android Smartphone or Tablet

Open the Google Play Store.

Tap your profile > Payments & subscriptions > Subscriptions.

payment and subscription option on google play store for norton
subscriptions option on google play store

Tap Norton > Cancel Subscription.

cancel subscription button of norton
continue to cancel button

Google Support: Cancel Subscription on Google Play

Cancel NortonLifeLock Subscription via Customer Support

If you can’t cancel online or use a third-party service:

  • Visit: Norton Support Contact
  • Navigate to Membership & Billing > Cancel Subscription
  • You can also call the Norton cancel subscription refund phone number listed in your Norton billing confirmation email.
  • Norton Billing, Refund, and Cancellation Policies Explained

Auto-Renewal Policy

By default, Norton enables automatic renewal on all subscriptions. You can manage this through your account settings.

  • Annual plans: eligible for a 60-day money-back guarantee
  • Monthly plans: 14-day refund period

Refund Policy

Norton’s official refund policy can be found at us.norton.com/refund-policy.

  • Refunds are processed to the original payment method
  • Cancel before your Norton renewal date to avoid charges

See also: Cancel and Request a Refund – Norton

What Happens After You Cancel Your Norton Subscription?

  • Auto-renewal halts immediately
  • Your protection stays active until the current term ends
  • Access to Norton VPN, cloud backup, and identity monitoring ends after expiry
  • You can still access your Norton login dashboard

For account removal or data deletion, you may contact Norton Privacy Request

Best Alternatives to Norton Antivirus in 2025 (Compared)

Top Norton Antivirus Alternatives with Features & Pricing

Bitdefender

Bitdefender Total Security

BEST OVERALL
$79.99 /year
for 5 devices
Protection: Excellent ★★★★★
System Impact: Light

Key Features:

  • 🔒 Advanced ransomware protection
  • 🛡️ Multi-layer malware defense
  • 🔐 VPN (200MB/day included)
  • 👨‍👩‍👧‍👦 Parental controls
Get Protected Now
Kaspersky

Kaspersky Premium

BEST FOR PRIVACY
$99.99 /year
for 10 devices
Protection: Excellent ★★★★★
System Impact: Moderate

Key Features:

  • 🔍 Behavior-based detection
  • 💳 Payment protection
  • 🔐 Unlimited VPN
  • 📧 Privacy cleaner
Get Protected Now
Malwarebytes

Malwarebytes Premium

BEST FOR MALWARE
$59.99 /year
for 1 device
Protection: Excellent ★★★★☆
System Impact: Very Light

Key Features:

  • 🛡️ Zero-day exploit protection
  • 🔙 Ransomware rollback
  • ⚡ Lightweight scanning
  • 🌐 Browser guard extension
Get Protected Now
Avast

Avast One

BEST FREE OPTION
$69.99 /year
for 5 devices
Protection: Good ★★★★☆
System Impact: Light

Key Features:

  • 🆓 Free version available
  • 🔐 Unlimited VPN (Premium)
  • 📊 Data breach monitoring
  • 🛡️ Ransomware shield
Get Protected Now
McAfee

McAfee Total Protection

BEST FOR FAMILIES
$89.99 /year
for 10 devices
Protection: Very Good ★★★★☆
System Impact: Moderate

Key Features:

  • 🔐 Identity theft protection
  • 🔎 Anti-phishing & anti-spam
  • 🌐 VPN included
  • 👨‍👩‍👧‍👦 Family coverage
Get Protected Now
ESET

ESET Smart Security

BEST FOR TECH USERS
$59.99 /year
for 5 devices
Protection: Excellent ★★★★★
System Impact: Light

Key Features:

  • ⚙️ Device control & firewall
  • 🕵️‍♂️ Anti-theft tracking
  • 🔍 Cloud-based scanning
  • 📉 Low system usage
Get Protected Now
Trend Micro

Trend Micro Max Security

BEST FOR SAFE BROWSING
$79.95 /year
for 5 devices
Protection: Very Good ★★★★☆
System Impact: Light

Key Features:

  • 🔍 Web threat protection
  • 🔐 Secure online banking
  • 📉 Low resource usage
  • 🌐 VPN (Premium plan)
Get Protected Now
Norton

Norton 360 Deluxe

ALL-IN-ONE SECURITY
$99.99 /year
for 5 devices
Protection: Excellent ★★★★★
System Impact: Moderate

Key Features:

  • 🔐 VPN included
  • 🧾 Dark web monitoring
  • 💾 Cloud backup (50GB)
  • 📱 Mobile security
Get Protected Now

How to Uninstall and Remove Norton Antivirus from Your Device

Uninstall Norton from Windows 11 or 10

Remove Norton from Windows 11

  1. Go to Settings > Apps > Installed Apps
  2. Find Norton, click the three dots, and select Uninstall

Remove Norton from Windows 10

  1. Open Control Panel > Programs > Uninstall a Program
  2. Select Norton > Uninstall

More info: Norton Uninstall Tool for Windows

Uninstall Norton from macOS Devices

  1. Open the Norton app > Norton > Uninstall Norton

Uninstall Norton from iPhone or iPad

  1. Tap and hold the Norton app icon > Remove App > Delete App

Uninstall Norton from Android Devices

  1. Go to Settings > Apps > Norton
  2. Tap Uninstall

How Norton Antivirus Charges May Appear on Your Bank Statement

If you’re trying to identify Norton billing on your bank or credit card statement, these are common entries:

NORTON ANTIVIRUS FROM SEACOLE LTD SW
Norton *Ap
Norton *ap1244407851
Norton *ap1281002816
NORTON AP1315113590
Norton *AP12937892
NORTON *AP1296335869
Norton *AP26419937
Norton *AP13066042
NORTON *AP1267518971
NORTON *AP1279275558
Norton *AP13009016
Norton *AP12909189
Norton *ap1309002856
NORTON *AP12785160
NORTON *AP12798512

If you see these and don’t recall subscribing, visit your Norton login and check your subscription history. If unauthorized, request a refund immediately at Norton Refund Support

Frequently Asked Questions About Canceling Norton

How do I cancel my Norton subscription?

Use your Norton login at my.norton.com, go to Manage My Subscriptions, and disable auto-renewal.

Can I cancel my Norton subscription and get a refund?

Yes. Annual plans offer a 60-day full refund. Monthly plans: 14 days. Visit Norton Refund Request

How do I remove credit card details from Norton?

Login > Billing Info > Remove or Edit Payment Method. Use the instructions here: Remove Payment Info

Can I still use Norton after canceling the subscription renewal?

Yes, services remain active until your billing period ends. You won’t be billed again unless you re-enable auto-renewal.

Is there a better antivirus than Norton in 2025?

Yes. Bitdefender and Malwarebytes consistently outrank Norton in independent lab tests: AV-Test Reports

Final Verdict – Should You Cancel Norton Antivirus?

If Norton no longer meets your needs, canceling is easy. Whether you’re switching to Kaspersky Anti-Virus, removing Norton 360 Premium, or disabling auto-renewal via your Norton login, act before your next billing cycle.

Don’t forget to uninstall the app, remove payment info, and secure your device with an antivirus solution like Bitdefender or Trend Micro.

Related Cancellation Guides

Managing multiple subscriptions? These detailed guides can help you cancel other popular services with ease:

Need more? Browse all cancellation tutorials at besdot.com/blog

Categorized in: