Introduction
Scentbird is a popular monthly perfume subscription service that delivers a travel-sized (8 mL) bottle of fragrance each month, giving users the flexibility to explore over 900+ designer and niche scents. Known for its affordable luxury model, Scentbird perfume is widely used by fragrance enthusiasts in the US, UK, and Canada.
However, whether due to scent fatigue, budget cuts, or switching to competitors like ScentBox, many users look to cancel their Scentbird subscription. This guide answers common questions like “Why can’t I cancel my Scentbird subscription?”, “Can you cancel Scentbird anytime?”, and “Scentbird cancel subscription refund” — all backed with accurate steps and official references.
Subscription Overview
What You Get with Scentbird
- 1, 2, or 3 fragrances per month (8 mL bottles)
- Access to over 900 perfumes, colognes & unisex scents
- Free atomizer with first order
- Flexible scent queue and account settings
Current Pricing & Plans
| Plan Tier | Price | Features |
|---|---|---|
| 1 Fragrance Plan | $16.95/month | One scent/month, standard access |
| 2 Fragrance Plan | $27.00/month | Two scents/month, expanded collection access |
| 3 Fragrance Plan | $37.00/month | Three scents/month, premium & niche fragrance access |
For the most up-to-date pricing, visit the official Scentbird website.
How to Cancel Scentbird: Step-by-Step Guide
Struggling with how to cancel Scentbird Reddit tips? Here’s how to do it properly through the website or app.
Cancel via Desktop
Go to Scentbird.com and log into your account.
Scroll to the footer and click on Help & Support.
Select Contact Us.
Choose Submit a Request.
Set the subject to Cancel Subscription.
Under category, select Membership & Subscription.
Type a short message explaining why you’re canceling.
Attach any proof of subscription if prompted.
Click Submit.
For faster replies, contact support@scentbird.com or send a message on their Instagram/Facebook page.
Cancel via Mobile App
- Open the Scentbird mobile app.
- Go to your Profile > Manage Subscription.
- Tap Cancel Subscription.
- Follow the prompts to complete the cancellation.
Scentbird Customer Service Contact
- Email: support@scentbird.com
- Website: www.scentbird.com
- No public Scentbird phone number is officially listed
Billing, Refund & Policy Info
If you’re wondering “Can I get a refund on a Scentbird subscription?”, here’s the deal:
- Refund Policy: Refunds are not offered for shipped items.
- Deadline: Cancel at least 24 hours before the next billing cycle.
- Prepaid Plans: Multi-month plans are not refundable mid-term.
- Skipped Months: You can skip a month via your account dashboard.
What Happens After You Cancel?
- You’ll still receive any fragrance you’ve paid for.
- Your account remains active unless you request deletion.
- Auto-renewal stops immediately for future charges.
- Your scent queue is saved in case you resubscribe.
If you received a damaged scent, contact Scentbird customer service to resolve it instead of canceling immediately.
How Scentbird Charges May Appear on Your Bank Statement
If you’re reviewing your bank or credit card statement and see confusing charges, here’s a list of how Scentbird subscription payments may appear:
| Charge Description | Notes |
|---|---|
| SCENTBIRD 646-306-8035 NY | Common U.S. charge label with phone number |
| SBD*Scentbirdsubscription | Appears on both debit and credit statements |
| SBD*Scentbirdsubscri scentbird.com NY | May be shortened due to character limits |
| SCENTBIRD 1 MONTH SU | Likely related to single-month plan |
| SCENTBIRD.COM NY | Generic web-based transaction |
| SBD*SCENTBIRDSUBSCRIPTIO | Truncated “subscription” keyword |
| SCENTBIRD 212-470-7774 NY | Alternate phone-based charge record |
| PAYPAL *SCENTBIRD 402-935-7733 NY | Processed via PayPal |
| Authorization to Scentbird Inc. | Seen on pre-authorizations or holds |
| SBD*SCENTBIRDSUBSCRIP SCENTBIRD.COM NY 10001 USA | Detailed descriptor with ZIP code |
| SCENTBIRD 1 MONTH SUB HTTPSWWW.SCEN NY | May appear on mobile banking apps |
| WWW.SCENTBIRD.COM | Plain domain transaction |
| SCENTBIRDSUBSCRIPTIONSCENTBIRD.COMNY | Auto-renewal label |
| SCENTBIRDSUBSCRI SCENTBIRD.COM NY | Abbreviated monthly subscription tag |
| SCENTBIRD 402-935-7733 NY | Another PayPal-associated number |
| SCENTBIRD INC | General company name; may appear standalone |
If you’re seeing any of the above and didn’t knowingly subscribe, it’s possible someone else used your payment info. In such cases, immediately contact your card provider and also reach out to support@scentbird.com.
Also, if you need to cancel other unfamiliar charges, check out our guides on:
- How to cancel PayPal account with active subscriptions
- Canceling Incogni data privacy service
- Canceling your Ring subscription
Alternatives to Scentbird
Looking for a switch? Try these services:
| Service | Price | Highlights | Link |
|---|---|---|---|
| ScentBox | $17–$35 | Free exchanges, premium scent selection | scentbox.com |
| IPSY | $13–$58 | Skincare + fragrance samples monthly | ipsy.com |
| Stitch Fix | Varies | Clothing + grooming subscription | stitchfix.com |
| Birchbox | $15/month | Beauty + fragrance sample boxes | birchbox.com |
| FabFitFun | $59.99/quarter | Lifestyle box with occasional perfumes | fabfitfun.com |
FAQs
How do I cancel my subscription on Scentbird?
Use the support page on Scentbird.com or cancel via the mobile app under Manage Subscription.
Can I get a refund on a Scentbird subscription?
Not usually. Only unshipped subscriptions may qualify—reach out to support@scentbird.com.
Why can’t I cancel my Scentbird subscription?
Make sure you’re using the correct “Submit a Request” form under Help & Support. Also, cancel before renewal.
What happens if you don’t like the scent from Scentbird?
Returns are not accepted, but you can rate the scent and improve future picks.
How do I change my Scentbird subscription?
Log in and select a new plan from your dashboard (1, 2, or 3 scents/month).
Conclusion
Canceling your Scentbird subscription in 2025 isn’t hard—if you follow the right steps. Remember:
- Cancel before your billing date
- Use the Submit a Request form or mobile app
- Save your cancellation confirmation
- Consider fragrance alternatives if you’re still scent-curious
Need help canceling other subscriptions? Explore these step-by-step guides:
- How to Cancel Shopify
- Cancel HBO Max
- Cancel Netflix
- How to Cancel Paramount+
- How to Cancel Discovery+
- How to Cancel Xfinity Internet
If you’re seeing odd charges, refer to the transaction name table above or email support@scentbird.com to clarify.