The U.S. movie industry was worth $95.45 billion by the end of 2022, demonstrating continued growth despite the impact of the COVID-19 pandemic. However, consumer behavior has shifted drastically. With the rise of streaming giants like Netflix, Amazon Prime Video, Disney+, and others, more individuals are opting to enjoy content from the comfort of their homes. A recent survey showed that 41% of Americans rarely go to movie theaters anymore. This behavioral change has prompted many subscribers to reconsider the value of their movie theater memberships, including Regal Unlimited.

If you are one of those who no longer visit the cinema as often or are seeking to reduce monthly expenses, this comprehensive guide will walk you through the process of canceling your Regal Unlimited subscription. From plan comparisons and cancellation steps to customer service details and frequently asked questions, every aspect is covered to make your decision easier.

Regal Unlimited Subscription Plans & Pricing (2025 Update)

Regal offers three subscription tiers under the Unlimited program. Each plan provides varying levels of theater access depending on your location.

Plan NameTheater AccessMonthly CostAnnual Cost
Regal Unlimited200+ local theaters$18.99$227.88
Regal Unlimited Plus400+ regional theaters$21.99$263.88
Regal Unlimited All Access475+ nationwide theaters$23.99$287.88

These plans can be managed through your Regal Crown Club account, which also allows you to earn points and receive exclusive rewards.

Methods to Cancel Your Regal Unlimited Subscription

Regal provides three primary ways to cancel your subscription: via the website, by phone, or by email.

Cancel Online

Go to www.regmovies.com.

interface of regal

Sign in to your Regal Crown Club account.

Navigate to Account Settings and select “Manage Subscription.”

Choose “Cancel Subscription” and follow the on-screen prompts.

It is recommended to cancel at least 24 to 48 hours before your next billing cycle to avoid being charged for the upcoming month.

contact us page of regal movies

Cancel by Phone

If the online method does not work or you prefer speaking with a representative:

  • Call Regal Customer Service at +1-917-695-6803.
  • Hours of operation: Monday to Friday, 9:00 AM to 6:00 PM EST.

Be prepared to provide:

  • Your full name and the email associated with the account
  • The last four digits of your payment method
  • Your Regal Crown Club number (optional but helpful)

Ask the representative to cancel your subscription and request a confirmation email or reference number. If you do not receive confirmation within 48 hours, follow up with another call.

Cancel via Email

If both the online and phone methods are unavailable, you can email your cancellation request.

Include the following information:

  • Full name
  • Email address linked to your account
  • Phone number
  • A direct request to cancel your subscription

Regal typically responds within 1 to 2 business days. If not, call customer service for follow-up.

Understanding Regal Unlimited Cancellation Policy

Being informed about the cancellation policy helps in avoiding misunderstandings or unexpected charges.

Policy ComponentDetails
Billing CycleSubscriptions auto-renew monthly. Cancel 24 to 48 hours before your billing date.
RefundsNo refunds are issued for unused days.
Cancellation FeesThere are no cancellation fees.
Post-Cancellation AccessYour subscription remains active until the current billing cycle ends.

Frequently Asked Questions

Can I cancel Regal Unlimited on the app?
No, currently the Regal app does not support subscription cancellations. You must cancel through the website or by contacting customer service.

Can I remove my payment method after canceling?
Yes, once your subscription is canceled, go to your profile and then to Payment Methods to remove or edit your billing details.

Will I receive a refund?
No. Regal does not provide partial or full refunds once the billing cycle has started.

What is the difference between Regal Crown Club and Regal Unlimited?
Regal Crown Club is a free rewards program where users earn points for movie purchases. Regal Unlimited is a paid subscription plan offering unlimited standard movie access.

Are promo codes available for returning users?
Yes. Promo codes may be offered through Regal’s email campaigns or platforms like RetailMeNot. These can reduce your reactivation fee or offer a discounted month.

How do I verify cancellation?
Always ask for a confirmation email or reference number. If canceled online, take a screenshot of the final confirmation screen.

Why More People Are Cancelling Movie Subscriptions

The growth of home entertainment platforms has significantly impacted traditional moviegoing:

  • Convenience: Streaming services allow for anytime, anywhere access.
  • Cost Efficiency: Many users are consolidating subscriptions to save money.
  • Content Variety: Services like Netflix, Hulu, and Max offer extensive libraries.
  • Frequent Releases: High-budget films are now premiering directly on digital platforms.

Alternatives to Regal Unlimited

If you’re moving away from Regal Unlimited but still love movies, here are popular alternatives:

ServiceKey Features
AMC Stubs A-List3 movies/week, premium format access, $19.95+ monthly
Cinemark Movie Club1 ticket/month, 20% off concessions, rollover tickets
Netflix / Hulu / MaxOn-demand access to thousands of shows and movies
Disney+ BundleIncludes Disney+, Hulu, and ESPN at a discounted rate

Useful Links and Resources

Internal Blog Links:

Official & External Links:

Conclusion

Canceling a Regal Unlimited subscription in 2025 is straightforward if you follow the right steps. Whether you prefer canceling online, over the phone, or via email, it is crucial to act before your billing date to avoid unexpected charges. With changing entertainment habits and the growing appeal of streaming services, many users are reevaluating their subscriptions.

Still, Regal Unlimited remains a strong option for moviegoers who prefer the big-screen experience. And if you ever choose to return, keep an eye out for a promo code to make your comeback more affordable.

Categorized in: