Alaska Airlines Customer Service Contacts
Alaska Airlines is a U.S. airline that operates in the United States, Canada, Mexico, and four Hawaiian Islands. If you need to contact them for any reason, Following are the details:
- How to Contact Alaska Airlines
- Alaska Airlines Customer Service Rating
- How to Solve a Problem with Alaska Airlines
- Executive Customer Service Contacts
- Additional Alaska Airlines Contacts
- Alaska Airlines Responsiveness Overview
- FAQs: Alaska Airlines Customer Service Contacts
- How can I contact Alaska Airlines customer service?
- How do I book a flight with Alaska Airlines?
- How do I check in for my flight?
- How can I get a refund from Alaska Airlines?
- What is the Alaska Airlines Mileage Plan?
- How can I cancel my reservation with Alaska Airlines?
- What are Alaska Airlines customer service operating hours?
How to Contact Alaska Airlines
- Main Phone Number: (206) 433-3200
- Customer Service: (800) 252-7522 (24/7 Toll-free USA/Canada)
- Email: customer.care@alaskaair.com
- Website: Alaska Airlines
Alaska Airlines Customer Service Rating
Alaska Airlines has a 3/5 responsiveness rating based on how well they handle customer concerns.
Common Complaints:
- Missing refunds
- Denied boarding
- Unusable companion ticket credits
How to Solve a Problem with Alaska Airlines
If you have an issue, follow these steps:
- Try resolving it yourself using this customer service problem-solving guide.
- Use proven methods for fixing consumer problems before contacting a manager.
- Reach out to an executive (contacts listed below).
Mailing Address
Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Social Media
Executive Customer Service Contacts
If customer service does not resolve your issue, you can contact an executive at Alaska Airlines:
Primary Contact
Trudy Dobbins
Customer Care Manager
trudy.dobbins@alaskaair.com
Phone: (206) 392-2777
Secondary Contacts
- Wayne Newton (Vice President, Airport Operations and Customer Service)
wayne.newton@alaskaair.com
Phone: (206) 433-3200 - Ron Calvin (Vice President, Inflight Services)
ron.calvin@alaskaair.com - Ben Minicucci (President and Chief Operating Officer)
ben.minicucci@alaskaair.com
Phone: (206) 433-3200
Chief Executive Contact
Bradley D. Tilden
Chief Executive
brad.tilden@alaskaair.com
Phone: (206) 433-3200
Additional Alaska Airlines Contacts
Media Relations
- Phone: (206) 304-0008
- Email: newsroom@alaskaair.com
Investor Relations
- Primary Contact: ALK Investor Relations
- Phone: (206) 392-5530
- Email: ALKInvestorRelations@alaskaair.com
- Shareholder Assistance: Howard Kuppler
- Phone: (206) 392-5719
- Email: howard.kuppler@AlaskaAir.com
Company Store
- Customer Service Email: AlaskaShop@halo.com
- Customer Service Phone: (866) 996-3343
- Store Address: 19235 International Blvd., Seattle, WA 98188
- Store Phone: (206) 392-7777
Alaska Airlines Responsiveness Overview
| Rating | Description |
|---|---|
| ⭐⭐⭐☆☆ | Responds to most complaints but has some unresolved cases |
- Refund and boarding issues are common complaints.
- Multiple contact options are available for help.
- Reach out to executives if your issue is not resolved by customer service.
If any of the emails or phone numbers do not work, please report it here.
This guide provides all the details you need to contact Alaska Airlines and resolve any customer service issues.
FAQs: Alaska Airlines Customer Service Contacts
How can I contact Alaska Airlines customer service?
You can contact Alaska Airlines customer service through: Phone: (800) 252-7522
Email: customer.care@alaskaair.com
Alaska Airlines also has a main line phone number of (206) 433-3200.
You can also get support from the Alaska Airlines web site.
How do I book a flight with Alaska Airlines?
You can book a flight through the Alaska Airlines website or by calling their customer service line. To book a flight online, visit the Alaska Airline web site.
How do I check in for my flight?
Alaska Airlines offers online check-in, mobile check-in, and airport check-in.
Online check-in is available on there web site, and mobile check in is available through the Alaska Airlines mobile app. Check in on line here. Alaska Airlines Check in information
How can I get a refund from Alaska Airlines?
Alaska Airlines has a refund policy that varies depending on the type of ticket purchased. You can request refunds online or by contacting customer service. For detailed information regarding refunds, it’s best to refer to Alaska Airlines’ official refund policy:
What is the Alaska Airlines Mileage Plan?
The Alaska Airlines Mileage Plan is a frequent flyer program that allows you to earn miles for flights and other purchases. These miles can then be redeemed for award travel. For more information regarding the Alaska Airlines Mileage plan, please visit this page.
How can I cancel my reservation with Alaska Airlines?
Reservations can be canceled online through the “Manage trip” section of the Alaska Airlines website, or by contacting customer service.
Specific rules and potential fees may apply depending on the type of ticket. To manage existing reservations, this is a good place to start. Manage trips.
What are Alaska Airlines customer service operating hours?
Because the provided document does not state the operation hours of the customer service phone lines, it is best to check the Alaska Airlines official web page for the most up to date information. To contact Alaska airlines customer service, here is a starting point.