Air Arabia Customer Services Contact

Air Arabia, a leading low-cost airline based in the United Arab Emirates, offers affordable flights across the Middle East, North Africa, Asia, and Europe. If you ever face a problem with your flight booking, cargo service, or inflight experience, knowing how to connect with their support team quickly can make all the difference.

How to Reach Air Arabia Customer Service

Getting in touch with Air Arabia’s support team is straightforward. You can:

• Call their UAE Call Center at +971-600-508-001.
• Email customer relations directly at customerrelations@airarabia.com.
• Visit their main website at airarabia.com for general queries and bookings.

Air Arabia also has dedicated numbers in other countries such as:

• Morocco: +212 520 484 748
• Egypt: +2 02 269 55 888
• India: +91 44 40013001

For a full list of country-specific numbers, you can always check their Contact Us page.

If you prefer to submit a request online, you can use the Contact Form available on their site.

Note: Most customer queries are handled via forms rather than direct public emails. However, for media inquiries, you can reach their press office at press.office@airarabia.com.

Understanding Air Arabia’s Responsiveness

Air Arabia has a responsiveness rating of 3 out of 5. They typically respond well to most customer complaints, although sometimes the speed or depth of the response may vary.

Before you escalate any complaint, it’s helpful to refer to this practical guide on how customers can deal with customer service, which offers proven techniques for getting your issues solved effectively.

If you’re curious about which airlines perform better or worse in customer service, you can explore the industry’s Red List and Green List rankings.

Mailing Address and Physical Office

If you need to send documents or written complaints, you can mail them to:

Air Arabia Head Office
Building A1, Next to Cargo Entrance,
Sharjah International Airport,
United Arab Emirates

Explore Air Arabia’s Services

Air Arabia offers several useful online services:

• Book Flight
• Book Flight + Hotel
• Rent a Car
• Cargo Services
• Online Check-in
• City Check-in
• Check Flight Status
• Explore Destinations
• SkyTime Inflight Entertainment
• Inflight Magazine
• AirRewards Loyalty Program

For updates, you can also sign up for their newsletter. Review their Terms and Conditions and check Air Arabia Careers if you’re interested in job opportunities.

Social Media Channels

Follow Air Arabia on:

• Facebook
• Twitter (X)
• Instagram
• YouTube
• LinkedIn

How to Solve a Problem with Air Arabia Effectively

If you experience a service issue, follow this approach:

1. Start by contacting customer service by phone, email, or online form.
2. Communicate politely and clearly describe the problem.
3. Suggest a reasonable solution.
4. Use guidance from the expert complaint strategies to strengthen your case.
5. If unresolved, escalate your concern by contacting senior executives.

Executive Contact for Escalation

If necessary, you can escalate your concern to the Chief Executive:

Chief Executive Officer:
Adel A Ali
Building A1, Next to Cargo Entrance,
Sharjah International Airport,
United Arab Emirates
adel.ali@airarabia.com

Final Thoughts

Whether you are checking your flight status, planning to book a flight, or dealing with a customer service issue, Air Arabia offers plenty of support options.

Use smart strategies like those shared in the guide on how customers can deal with customer service to get your concerns solved effectively.

Remember, persistence, politeness, and preparation are key to successful resolutions.

FAQs: Air Arabia Customer Service Contacts